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Experience the magic at Chapelfield Gardens. Secure your timed arrival slot below to ensure smooth, guaranteed entry to Norwich's premier festive village.
Timed Entry: Each ticket grants entry during your selected time slot. Please arrive within your allocated window to help manage capacity and keep wait times minimal.
Unlimited Stay: Once inside, stay as long as you wish, there is no departure time limit on your visit.
Free Admission:
Children 12 & under: Always free. Please add a free child ticket to your basket alongside your adult booking so we can track capacity accurately.
Registered Carers: Free entry when accompanying a paying visitor with access requirements. (Proof of eligibility required upon entry; see details below.)
What’s Included: Full access to all artisan chalets, live music and activities, seating areas, and the festive street food court. (Note: Select workshops or games / activities may require separate fees).
Arrival Time: Please arrive near the beginning of your selected entry window to help reduce queues.
Security & Bag Checks: Bag searches will be in operation at the gates for visitor safety. Please travel light where possible.
Accessibility: The event takes place on paved paths across Chapelfield Gardens. If you or anyone in your party requires dedicated assistance, please speak to any team member at the gate.
Refund Policy: All ticket purchases are strictly non-refundable.
Carer Eligibility: To claim complimentary carer entry at the gates, please present one of the following alongside your companion's ticket:
PIP or DLA award letter
Carer’s Allowance award letter
Access Card with the '+1' symbol
CEA Card
Valid Local Authority or NHS Carer’s ID card
Experience the magic at Chapelfield Gardens. Secure your timed arrival slot below to ensure smooth, guaranteed entry to Norwich's premier festive village.
Timed Entry: Each ticket grants entry during your selected time slot. Please arrive within your allocated window to help manage capacity and keep wait times minimal.
Unlimited Stay: Once inside, stay as long as you wish, there is no departure time limit on your visit.
Free Admission:
Children 12 & under: Always free. Please add a free child ticket to your basket alongside your adult booking so we can track capacity accurately.
Registered Carers: Free entry when accompanying a paying visitor with access requirements. (Proof of eligibility required upon entry; see details below.)
What’s Included: Full access to all artisan chalets, live music and activities, seating areas, and the festive street food court. (Note: Select workshops or games / activities may require separate fees).
Arrival Time: Please arrive near the beginning of your selected entry window to help reduce queues.
Security & Bag Checks: Bag searches will be in operation at the gates for visitor safety. Please travel light where possible.
Accessibility: The event takes place on paved paths across Chapelfield Gardens. If you or anyone in your party requires dedicated assistance, please speak to any team member at the gate.
Refund Policy: All ticket purchases are strictly non-refundable.
Carer Eligibility: To claim complimentary carer entry at the gates, please present one of the following alongside your companion's ticket:
PIP or DLA award letter
Carer’s Allowance award letter
Access Card with the '+1' symbol
CEA Card
Valid Local Authority or NHS Carer’s ID card